All attempted returns must be within 30 days of purchase, there will be a restocking fee 25-45% of original cost. Any returned products that are not packaged properly by buyer, and suffer damage are not the responsibility of Electrical Products and Control. Reasons for items NOT being excepted: Equipment that has been damaged by purchaser, Orders labeled as non returnable / non cancelable, and Equipment that was sold as “New” and was used by the purchaser.
Exchanges are not subject to a restocking fee. Provided that the requested exchange item is of similar value to the original item.